Grievance Redressal

At HDFC Bank, we truly believe in providing best in class services to our customers. All our products and policies are built around the core attributes of customer friendliness and convenience. However, if you are not satisfied with the services provided, please click here to post your grievance.

Write To Us Track Complaints Status

Escalation Process

If you have not received a satisfactory response for your grievance within 7 working days, please click here to escalate it to our Chief Grievance Redressal Officer.

Chief Grievance Redressal Officer

Mr. Anjan Joshi

ADDRESS
Ramon House,H T Parekh
Marg, 169, Backbay
Reclamation, Churchgate,
Mumbai 400 020

If you have not received a satisfactory response for your grievance from our Chief Grievance Redressal Officer within 7 working days, please click here to escalate it to our Managing Director.

Managing Director

Ms. Renu Sud Karnad

ADDRESS
HDFC Ltd.
HDFC House,
H T Parekh Marg,
165-166, Backbay Reclamation,
Churchgate, Mumbai 400 020

In case your grievance is not addressed within one month of registering with us, you may approach the National Housing Bank at the address given below.

National Housing Bank

Department of Regulation and Supervision, (Complaint Redressal Cell)

ADDRESS
4th Floor, Core-5A,
India Habitat Centre,
Lodhi Road,
New Delhi - 110003

HELPLINE
https://www.hdfc.com/helpline

BRANCH LOCATOR
https://www.hdfc.com/branch-locator

Interest Rate Range for the past quarter for advances granted to individual borrowers

Individual Housing: (Jan-March 2023 Quarter)

Min (%)	Max (%)	Wt Avg. (%)	Mean (%)
8.30	13.50	8.80	9.88

Individual Non-Housing: (Jan-March 2023 Quarter)

Min (%)	Max (%)	Wt Avg. (%)	Mean (%)
8.35	15.15	9.20	10.32

Please visit https://portal.hdfc.com/login and post Login click on Requests > Conversion Enquiry tab for any further details in this regards.

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